No.6 Discussion Board

This makes it easier to observe the effectiveness of this technology in your daily life. Artificial intelligence applied to voice If voice calls are the main sales channel at your company, you need to start looking at voice data . With this information, you can improve your approaches and - for improvement within the team. To make everything clearer, we'll show you a case of using our artificial intelligence,  monitoring a company's customer service.

Artificial intelligence: speech analytics use case With the support of artificial intelligence that transforms voice into Phone Number List data, you teams. Furthermore, it is possible to map the arguments that sell the most, those that can scare away the customer, in addition to monitoring the mood of the user who is talking to you. This way, you can manage calls in more detail, finding insights to sell more and points for improvement.



Artificial intelligence for sales teams: learn about speech analytics Chatbot If implemented well, chatbots can play an important role in acquiring new customers. They can automate some basic customer service procedures, such as collecting name, telephone number and email, for example. Furthermore, this artificial intelligence can be integrated with all other company systems. This way, it is possible to offer the customer guidance and information even before a human enters the picture.